Your limits, your call

Pastime before habit: responsible gambling at Olymp Casino

Play only from 18+, and every Olymp Casino account carries deposit limits, loss limits, session reminders, a cooling-off period and self-exclusion.

18+
Five things to know

Your situation in one table

Useful when you want the essentials before signing in, or when someone asks who to call.

Item
Details
Minimum age
18+
Regulator and licence
Malta Gaming Authority, MGA/B2C/431/2019
National register
BetStop
National Gambling Helpline
1800 858 858
Limit questions
When play needs a brake

Loose spending turned into a plan

Worth reading when a session has started to feel longer or costlier than planned.

Spend cap before you play

A deposit limit caps what can come into the account over the period you choose. Switch it on before play, when you want the budget settled in advance.

A ceiling on losses

Loss limits cap what a session or period can take from you, not just what you add. Set one when losing more than planned is your main worry.

When time slips away

Session reminders nudge you at set intervals so a long evening does not pass unnoticed. Turn them on if you lose track of time while playing.

Break, not goodbye

A cooling-off period pauses play for a fixed stretch while your account stays open. Choose it when you need distance rather than a permanent exit.

Can I close this off?

Self-exclusion closes your account to play for the term you pick. Use it when you want a firm stop, and the same step also covers BetStop below.

When you are ready

How a limit gets switched on

01

Find the limits screen

Sign in with your email address and open the settings area of your account. Check that the limits section is showing before you change anything.

02

Pick your control

Choose which control you need: a deposit limit, a loss limit or session time. Pick the one that answers the concern you actually have.

03

Set the amount and period

Enter the amount or the time, then the period it applies to: day, week or month. Read it back once before you confirm.

04

Did it save?

Confirm the change and look for the saved limit on the screen. If it has not appeared, ask support through live chat, email or phone.

Before you decide to stop

A day away or a season away

Short break in the account

A break of hours or days keeps your balance and history where they are. It sits in your account settings and starts the moment you confirm it; until it ends you cannot deposit or play, and it does not close your account.

Self-exclusion for the long term

Closing access for a long period is a decision you cannot undo early. Start it from the same settings panel; the account stays shut for the whole term you chose, and our team will not reopen it before that term runs out.

Cover every operator at once

BetStop is run by the Australian Government through ACMA, and the shortest term is 3 months, stretching up to lifetime. You register at betstop.gov.au in about five minutes and can nominate a support person; registered people cannot bet or receive marketing. betstop.gov.au

Household protection

Check the age before the first spin

Am I 18 and verified?

Registration records your date of birth and confirms you are 18+, and identity documents are reviewed before any first withdrawal. Without that confirmation, play stays closed.

Whole device, not one profile

Software that blocks gambling sites, installed on the shared laptop or phone, gives every household member the same quiet barrier. Choose it for the whole device, not just one browser profile.

Blame out, a phone call in

A relative can name the pattern they see without accusation, then ring the National Gambling Helpline on 1800 858 858 themselves for guidance on what to say next. The call is free and runs at any hour.

Seven things to notice

Is play still fun for you?

Catching these early keeps a habit from hardening into a problem. A deposit limit or a short pause set today is the simplest first step, and it works best before the next session rather than after a loss.

Signs worth noticing

Ask yourself whether any of these sound familiar from the past few weeks.

  • Playing longer than you planned to
  • Chasing a loss with another deposit
  • Keeping play hidden from people close to you
  • Borrowing money to keep playing
  • Thinking about the game between sessions
  • Spending money set aside for bills
  • Feeling flat until the next session
Support nearby

Free, confidential help in Australia

There for the night when the numbers stop making sense and you want to say it out loud.

National Gambling Helpline

Trained counsellors answer at any hour, every day of the year, for players and for the people worried about them. Chat and email counselling are free, and nothing you say leaves the call. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Meetings across Australia bring together people who gamble and want to stop, in person and with others who understand the pull. Relatives are welcome to the same rooms. gaaustralia.org.au

National Debt Helpline

Free financial counselling for gambling debt, helping you sort out what is owed and speak to the people you owe it to. It runs on weekdays during business hours. ndh.org.au
Six things settled

Before you pause, and after

What does a short pause do to my account?
A pause stops you logging in and playing for the term you choose, while your balance and history stay where they are. When the term ends, play is possible again without you asking anyone. Nothing is closed and nothing is lost.
Does self-exclusion here cover other casinos too?
Not on its own. An exclusion set in your Olymp Casino account applies to this account only. BetStop is the national register run by the Australian Government, and joining it keeps you out of licensed wagering providers across the country.
Where do I go to change a limit later?
The same place you set it: the responsible gambling section of your account. Your existing figures are shown there and can be adjusted from that screen. Nothing needs a phone call or a message to support.
Can a self-exclusion be lifted before the term runs out?
No. Your exclusion stands for the whole period you picked, whether that is weeks or longer. It cannot be shortened partway through, so think about the length before you confirm it.
How do I shut my account permanently?
Message support at the address on this page and ask for permanent closure. The team confirms it with you and the account stays closed afterwards. Closure goes further than an exclusion, so choose it when you do not intend to come back.
Can I set limits from my phone instead of a computer?
Yes. The mobile version of the account has the same responsible gambling section, with the same controls in it. Whatever you set there applies to the account straight away, whichever device you use next.